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Contact

Sunrise Windows
6724 - 50 Street
Edmonton, Alberta
T6B 3M9

Phone: (780) 413-0542
Fax: (780) 413-0544
Toll-Free: (877) 413-1234
info@sunrisewindow.ca


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Limited Paint Warranty

YOU ARE HERE:   HOME   >  CUSTOMER CARE   >  LIMITED PAINT WARRANTY

TEN YEAR LIMITED WARRANTY
-NON-PRORATED-

Sunrise Windows (Sunrise Windows & Door Depot Ltd.) warrants that for a period of ten (10) years from the date of application, the coating applied by SUNRISE WINDOWS & DOOR DEPOT LTD., will not crack, pit, peel, blister or suffer non-uniform fading discolouration (non-uniform fading discolouration resulting from unequal exposure of surfaces to the sun and elements is not covered by this warranty).

This warrant covers only manufacturing defects in material and workmanship of Sunrise Windows and does not include defects or damages attributable to, arising or resulting from the handing, transportation or installation of the windows or doors into structures or effects or damages caused by accident, fire, flood, abuse, vandalism, improper maintenance, abrasive cleaning solutions, harmful fumes, chemical solvents, masonry or stucco leach, acid washes, caulks, adhesives, paints, building heat, excessive temperature exposure, colour change arising due to normal weathering, oxidation, extremes of weather and atmospheric conditions, and other like circumstances and causes beyond Sunrise Window's control and unrelated to the manufacturing process.

Application of the coating to windows or doors may result in a paint voidage in the recesses if the vinyl extrusions. Furthermore, application of the coating may be limited to certain surface locations designed by Sunrise Windows in order to prevent excessive wear or damage to the coating. Therefore, the representations by Sunrise Windows and its warranty do not include full paint coverage within the extrusion voidage or on surfaces not designated by Sunrise Windows for coating applications. In addition, no guarantee is available for metallics or any extraneous material such as gaskets, drain covers, sash keepers, etc. SUNRISE WINDOWS & DOOR DEPOT LTD. does not offer warranty on any wood products.

This warranty is given in lieu of all other warranties either expressed or implied, including warranties of merchantability and fitness for a particular purpose, and sets forth the only warranty for the coating. Neither Sunrise Windows, nor any representative of Sunrise Windows, expresses any other warranties with respect to the Windows or Doors. In no event shall Sunrise Windows, be liable for incidental, special, or consequential damages with respect to Windows and Doors.

Any claim under this warranty must be submitted in writing by COMSUMER to Sunrise Windows promptly after discovery of the defect claimed, describing with reasonable specificity such defect. Sunrise Windows shall be entitled to require delivery of whatever proof it requires to evaluate the validity of the claim. If Sunrise Windows determines the claim is valid, Sunrise Windows agrees, at its option, to either (i) the application of touch-up paint and/or complete exterior surface re-coating in the field, or (ii) if in the reasonable judgement of Sunrise Windows the defect is a minor one, Sunrise Window's sole responsibility under this warranty shall be limited to supplying a paint touch-up kit for application by CONSUMER or consumer's designee. The original warranty period shall not be extended by any repair, but the remaining warranty time period shall continue in effect and be applicable under the terms and conditions of this warranty.

Sunrise Windows & Door Depot Ltd. shall not be responsible for any costs incurred in removal and/or replacement of windows or doors or parts or components of windows or doors.

It is not recommended steel doors be painted dark colours when the door is exposed to extreme sun. Also, installation in conjunction with a storm door voids any warranty. COLOR MATCHING - colour matching is guaranteed from our colourmax deck 100%. All custom colour matches are within 90-95% accuracy.

* Warranty details as per Topcoat Manufacturer *

 


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